Computer-Based Testing Services

Basic Service Package

First – OTG Sets Up Your Exam(s) and Gets You Running

The computer-based test delivery system will be configured to operate as follows:

• OTG will set-up your item bank(s) in the test delivery system (includes up to 3 banks)
• OTG will then construct the active exam form(s) (includes up to 1 form per test title)
• OTG will set-up the cut-scores (and any reporting scales used)
• OTG will set up the candidate reporting in the test delivery systemIn short, we will replicate your current exams in the Kryterion™ delivery system, including the conversion tables if scaled scores are used (which we recommend).

Second – OTG Begins Testing Your Candidates

Basic test administration services include:

• Upon receipt of an approved test taker’s application (or file) from the participating client, OTG will enter those candidates into the Kryterion™ scheduling system and transmit Authorization-To-Test notices to the candidates
• These notices will permit these eligible candidates to then proceed in making their appointments for testing in either a Kryterion™ proctored testing center (over 1000 worldwide) or Kryterion’s remote online testing platform.
• Following the administration of tests to candidates, OTG will download the associated score files on a weekly basis and manage the movement of pass/fail information to the participating client for subsequent issuance of certificates
• OTG will manage the ongoing tasks of reconciling candidate fees, payment questions, refund, registration, training, test or result questions, and such support that may be required in connection with the delivery of tests, not otherwise handled by the CBT Company.

Additional Optional Services

Examination Test Development Maintenance Support

Many of OTG’s clients also wish for us to provide them with a package of psychometric and test development support hours per year in order to support the ongoing proper maintenance of the examinations themselves. These activities typically include tasks such as:

• Managing and entering new items into the item bank and test delivery system on an ongoing basis
• Creating test forms as needed to properly fulfill the candidate volume of testing
• Entering and maintaining the scoring data, answer keys, scales, etc.
• Conducting item writing and review activities with the exam/schema committee
• Providing advice and guidance concerning testing policies, situations, etc.
• Maintaining the passing standard and equating examinations as needed
• Export response strings and conduct test and item analysis as necessary
• Any other test development related tasks

Other Test Delivery Formats

Basic test administration services include:

• OTG can fully support Practice (On-Line) Examinations
• OTG can fully support Client Proctored Examinations (i.e. hosted exams)